Million Steps Set Up _ Pedometer and App

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I have Forgotten My Password and Cannot Login

If you have forgotten your password, please go to https://my.millionsteps.com/login?returnUrl=%2F Click "Forgot Password" and follow the steps to get your new password Unfortunately, One Million Steps does not keep your password details and as such we are unable to retrieve them for you Note: We always suggest that users add a number at the start of their password eg. 123name-123 for example > this resolves any capitalization issues on the first character caused by some keyboard types ...

My Registration is Incomplete/Cannot Login to App

Completing the Participant Profile/Fundraising page online If you find that you cannot log in to your online account or your app, it could mean that you have not completed your registration fully. This is a simple process to correct. 1) Please check the email account that you signed up with 2) You would have received an email from us > with the subject line: "One Million Steps Payment details and important information (Keep this safe!)" 3) In that email, you will see a few links &...

My Fundraising Page is Not Activated

If you can see that your fundraising page has not been activated (It will say sorry, awaiting activation) it means you have not enrolled on the challenge in the Million Steps app This is a very simple process (NOTE if you have already logged into the Million Steps App and set up, please jump to point 2 below) 1) Once you have Finished your on-line Registration, you will receive an Øemail to confirm and ØEmail for your referral link Now you can download the Million Steps App Android (http...

Setting Up Your Pedometer - Charging The JCFit 1822

CHARGING YOUR PEDOMETER If you have any feedback on this page or any problems, please contact us on support@millionsteps.com. Your feedback will help us to learn and improve our services and as such will always be gratefully received Charging the Pedometer The 1822 Tracker has no additional or external charging unit. Which means charging is super easy too! Just gently pull apart the strap that is on the side of the touchpoint The Touchpoint is the little rectangle on the screen of the ...

Add Steps Manually

How to Add Steps manually You can add your TOTAL STEPS for the day. It's best to do this: > At night for the current day or > first thing in the morning for the previous day. 1. Inside your app (it's simple) > Tap the two feet icon > Type the CURRENT TOTAL STEPs that you have for this day and click "Save Data" > Swipe down to sync your data to your Million Steps Challenge totals 2. On your online profile Log in to your online profile here https://my.millionsteps.com/login?ret...

Installing the Million Steps App

Installing Your Million Steps App The Million Steps App is available for Google Android and Apple iOS phones To download your app, click on your phone type below Apple/iOS https://apps.apple.com/gb/app/one-million-steps/id1176259243 Google/Android https://play.google.com/store/apps/details?id=com.millionsteps.ionic Instructions > Download app from your app store above > Login with the email and password you used when you signed up for the challenge > Fill out some stats as th...

Pedometer Pairing or Sync Issues

There are instances where pairing or Sync Issues may arise. The reasons for these can be varied as all Bluetooth devices can have problems with phones. Bluetooth can be fickle sometimes and also be affected by your phone makers updates. There are also instances when Bluetooth can “hang” or get frozen Please do not worry about lost step counts as the pedometer holds 30 days of data Please note that phone devices and Bluetooth issues can be due to the phone model, manufacturer and updates whi...

Google Fit and Apple Health Sign Ups

Participants have the option of signing up with Google Fit and Apple Health. However, it is strongly advised that you check your device or app first to ensure that it allows integration with Google Fit and Apple Health. One Million Steps cannot be held responsible, and no refunds can be provided, if a user subsequently, and after a purchase, discovers that their current tracker or tracking app does not allow for integration with Google Fit or Apple Health. In this instance a user is advised to...

Connecting Your Own Tracker or Device

Using Your Own Device and Tracker Users are asked to check if their device or tracker can connect and sync with Google Fit and Apple Health. The Million Steps app works by collecting data from > Google Fit and > Apple Health A Participant must check that their device can connect with Google Fit and Apple Health Many devices, like Fitbit, Huawei and Garmin require a third-party intermediary app There are a number of these and a user can do an online search to find out how. Please ...

General Sync Issues

There are times where sync may seem not to have taken place. A Sync takes place from device/appl health/google fit > the million steps app A second sync needs to take place to store the data in "the cloud" servers and then update your progress on your challenge in your phone This could be for a number of reasons, like a break in wifi signal or moving from one screen to the next too quickly or logging out before a sync is complete To resolve this > you should in the first instance try t...

Your Fundraising Page - Building, Activating and Editing (If supporting a charity)

When you first signed up for your Million Steps Challenge, you would have been asked to build your fundraising page. And some may wish to edit their page or add a different profile image You can edit your page by logging in on our main website page millionsteps.com (http://millionsteps.com/) or use this direct link https://my.millionsteps.com/login?returnUrl=%2F (https://my.millionsteps.com/login?returnUrl=%2F) 1) Then Click Edit Page (message continues after image) 2) You can now chang...

Completing Your Settings

Your Settings (Google Fit and Apple Health users may not have all features) To go to the settings screen, look for the hamburger menu/three horizontal line icon at the top left of your screen Click > Settings You will see the following screen Let's take it from the top Connected: This indicates if your pedometer is paired with the app Syncing: This indicates if your pedometer is synching with the app. NO does not mean it is not syncing. It just means it is not syncing AT THE MOME...

Enrolling On Your Million Steps Challenge and Activating your Fundraising Page (where available)

Enrolling On Your Million Steps Challenge The Million Steps app is not just a walking app. Nor is it just an app for The Million Steps Challenge. It has a few features and this means that AFTER the Million Steps Challenge is completed, you can still use the pedometer and app and challenge friends on mini-challenges This was a critical part of our thinking - we want users to keep up with their physical activity routines. This, however, means, once you have installed the app, you will need to...

Connect With Friends - Using QR Codes

Connect and Follow Your Friends Adding friends using a QR code > Generate Your QR Code > Take a screenshot of your QR code > Email or share with your friend, who can scan it from their million steps app 1. How to Generate Your QR Code Firstly, go to the friend's icon at the bottom of your main dashboard > Click on the [scanner] icon in the top right-hand corner > A QR code will be generated > Get your friend to scan it with their Million Steps App (see below on how to...

The Physical Activity Guidelines

- The Physical Activity Guidelines.pdf (https://millionsteps.zendesk.com/hc/en-us/article_attachments/360008349579/The_Physical_Activity_Guidelines.pdf) 600 KB Download (https://millionsteps.zendesk.com/hc/en-us/article_attachments/360008349579/The_Physical_Activity_Guidelines.pdf)

Understanding your App and pedometer and why not all steps are equal

his document is available for download - Understanding your pedometer and app and why not all steps are equal.pdf (https://millionsteps.zendesk.com/hc/en-us/article_attachments/360008352500/Understanding_your_pedometer_and_app_and_why_not_all_steps_are_equal.pdf) 200 KB Download (https://millionsteps.zendesk.com/hc/en-us/article_attachments/360008352500/Understanding_your_pedometer_and_app_and_why_not_all_steps_are_equal.pdf)

My Free Entry Place - How do I find My Unique Share Code?

Thank you for signing up to the million steps challenge! We are really looking forward to it and hope you are too We have had a few queries as to how to get your FREE Place and sharing with friends The Million Steps Challenge really is awesome to do with friends and it does help you to cross that finish line. And when you form your team with six friends, - your place is free! Your Million Steps Unique code share with friends can be found in > an email you received when you signed...