I have Forgotten My Password and Cannot Login

If you have forgotten your password, please go to https://my.millionsteps.com/login?returnUrl=%2F

Click "Forgot Password" and follow the steps to get your new password

Unfortunately, One Million Steps does not keep your password details and as such we are unable to retrieve them for you

Note: We always suggest that users add a number at the start of their password eg. 123name-123 for example > this resolves any capitalization issues on the first character caused by some keyboard types on a phone)

Step one > click forgot password 

Click "Forgot Password" and follow the steps to get your new password

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Step two  > Add the email you signed up with and click request token
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Now check your emails including your spam folders.

Step three > Changing Your Password

Do it in this order (instruction continue after image)

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1) add your email that you signed up with

2) delete anything in this section (like the dots which may be there from your auto-complete)
> this is your old password and needs to be replaced.

NOW ADD YOUR NEW PASSWORD in the section numbered 2
we  suggest users add a number at the start of their password eg. 123name-123 for example
> this resolves any capitalization issues on the first character caused by some keyboard types on a phone

3) And only now add the token