Frequently Asked Questions

What is the National Million Steps Challenge?

One Million Steps: Building a Healthier World For Giving™ The National Million Steps Challenge is the core challenge of One Million Steps Ltd, integrating health and wellbeing challenges with fundraising for the Businesses and charities. It is the recommended 10,000 steps a day x 100 days and is about 500 miles for the average person. That’s like doing over 18 marathons in 100 days! We see it as a 100-day journey of learning & change and we include: - understanding and building new hab...

Is there a registration fee?

Yes and latest prices are displayed on our website VAT and delivery (second class unrecorded) are included We encourage purchasers to buy an upgraded delivery for First Class Recorded delivery. NOTE: We can not be held responsible for non-delivery. NOTE: All prices above are subject to change at our discretion and information will always be available on our website or other third-party vendors that we use.

What do I get for my registration fee?

Depending on your purchase: Pedometer package customers include: - A Bluetooth pedometer, - Specially designed Million Steps Challenge app - The content listed below Google Fit and Apple Health - Specially designed Million Steps Challenge app Plus Content on - An introduction to mindfulness and mindfulness meditation - Strength and Conditioning We want you to concentrate on getting your steps in but to try your best to take on some of the extra exercises. Wh...

What do I need to take part in the Million Steps Challenge?

You only need an Android or Apple mobile phone with a minimum of Android 4.3 or iOS 8.0 installed

Fundraising

The One Million Steps Challenge is the perfect fundraising tool. Individuals One Million Steps was built to allow even the smallest business or community group to have the power of the biggest organisations. The Million Steps app and platform is built to support fundraising. We hope you will fundraise for the charities on the platform It's a great motivator and you will be walking on average 500 miles in 100 days which is an amazing achievement! Businesses - Thinking of a way for your sta...

Where can I do the Million Steps Challenge?

For Pedometer Purchasers, as long as you have a UK delivery address, anywhere! For Google Fit and Apple Health Users - Anywhere in the world Movement is everything and you can walk, jog, dance, hop, play football and even jog on the spot. Just keep moving!

I don’t live in the UK, can I still take part?

For Google Fit and Apple Health Sign Ups Anywhere in the world For Pedometer Sign Ups If you have a UK mainland delivery address and can collect your pedometer, yes - You can do it anywhere in the world. If you don't have a UK mainland address, we really are so sorry please ONLY purchase an entry using Google Fit or Apple Health Currently, the Pedometer Sign Ups are only open to UK residents with a UK address for delivery.

Can I do the challenge with friends?

Yes. That is the beauty of our system. You could be in Lands End, Cornwall and your friend in John ‘O Groats, Scotland and still take part together or if your friends have signed up with Google Fit or Apple Health, they could be anywhere in the world.! Our leaderboards allow you to track each other’s steps and even compete in mini-challenges to push yourself that little further. How To Follow Your Friends Firstly, go to the friend's icon at the bottom of your main dashboard Then tap the "...

How Do I Follow Friends?

How To Follow Your Friends Firstly, go to the friend's icon at the bottom of your main dashboard Then tap the "+" icon in the top right You can follow and connect with friends in three ways: 1. Email and Mobile Phone Number - Your friend's mobile phone number or email is in your phone contacts You will have to give the app permission to search your phone contacts Under "Your Contacts" tap "Search Contacts" The app will search your phone contacts for any friend who is also on the platform ...

Do I have to submit proof to complete the challenge?

Oh No - definitely not! Our pedometer and app calculate everything and will even tell you to up your daily steps to get back on track to crossing that Finish Line.

When will I receive my pedometer?

Please see the start date of the challenge on our home page Pedometers will be shipped out a week before and should be with you before the start of the challenge

Tell me about the Pedometer

Our Pedometer manufacturing partner has been producing hardware devices for a number of years with great success They are ISO9001, ISO14001, ISO13485 certified, BSCI, Walmart and Target approved Notable Customers include UNICEF and The Ministry of Health Singapore We have chosen the 1822 model because it's a robust, easy to use Bluetooth fitness tracker that syncs with our app to help meet your targets It comes with a clear 0.87” Touch Screen, IP65 waterproofing, a chipset from Nordic, Nor...

Can I really keep everything after the challenge?

es! That’s one of the best things about joining - everything is yours to keep after you finish your challenge. The pedometer and app will work for you, so you can carry on walking and making physical activity part of your healthy lifestyle. If you wish to take part in future Official or National Challenges, there will be a small entry charge which will be detailed on the official websites or via your app. Otherwise, everything is free to use after the challenge. Our Social Good Mission i...

What are the Mini Challenges?

Mini-Challenges are challenges that you can do at any time, during or outside the Million Steps Challenge period. Choose a mini-challenge, invite friends and see who can clock up the most steps in 24hrs or even in 30 days. Mini challenges keep up the motivation and help you focus on the immediate tasks of getting back on track.

I am a Business, how do I sign up and what do I need to do?

Thank you for your interest! We built the Million Steps platform so that businesses of all sizes can take part and support a charity and have an amazing health and well-being programme for their staff. To Speak to us, please contact our founder and CEO at hello@millionsteps.com (mailto:hello@millionsteps.com) We are a small start-up but will get in touch with you ASAP. Looking forward to saying hello!

I am a Charity how do I sign up and what do I need to do?

Thank you for your interest! We built the Million Steps platform so that charities of all sizes Our Founder worked in social housing and homelessness prevention and with many not-for-profits. And he understands how difficult it can be to resource fundraising activities. And by joining One Million Steps, your fundraisers and supporters can have an amazing health and well-being programme too. To speak to us, please contact our Founder and CEO at hello@millionsteps.com (mailto:hello@millionste...

Request removal and account closure From the Million Steps Platform

Request removal and account closure From the Million Steps Platform The Million Steps Platform allows you to carry on using the system after you first sign up for a challenge and it ends As such, after a challenge, you will still be part of our system. We see the challenge as a start of a journey and hope that you will continue to connect with friends to keep up your stepps! However, we understand that you may wish to be removed from our system. If at any time you wish to do so, please ema...

Awards and Recognition for One Million Steps

We are extremely proud of the recognition we have received and the support provided to help us craft the business. This has allowed us to create a level playing field for businesses and charities of all sizes in the fundraising and fitness challenge sector. - Google LaunchPad London. Only Welsh Startup Chosen - Great British Entrepreneurs Award, Shortlisted Finalist, Entrepreneur For Good, Wales 2019 - Entrepreneurial Spark Accelerator Cardiff 2016 and 2017 - Unltd Do It Award - Sch...

About Us

About One Million Steps One Million Steps: Building a Healthier World for Giving® is a Web/Mobile App integrating health challenges with fundraising to drive social impact and change. At its core is The Million Steps Challenge where participants, cover 500 miles in 100 days and fundraise for good causes close to their heart. Awards and Recognition for One Million Steps: - The Prestigious Google LaunchPad Google London - Shortlisted Entrepreneur For Good Award 2019 - Great British Entr...

Our Founder

Ranjit Ghoshal, Founder and CEO of One Million Steps: Building a Healthier World for Giving Ranjit finished university and took on the role of News Editor and Sub Editor for the Big Issue Cymru. His passion for work within the homeless sector led to him joining Cardiff Council on a traineeship. He spent 10 years in front-line and strategic levels in social housing and homelessness and managed a homeless hostel, sat on task and finish groups, Welsh Government Committees and advised housing-rela...

Contact Us

Thank you for contacting us For answers to most queries, you can visit Frequently Asked Questions Terms, Conditions and Policies This section covers important information on your use of One Million Steps platform: It includes, but is not exclusive to, the following topics - Your agreement as an Individual, a Business or a Charity - Health and Safety and Medical Warning - Support Policy - Cookies Policy - Privacy Policy - Shipping - Returns - Shipping If you require further assistan...